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What is Street Outreach?

Street Outreach is a proactive effort to connect with individuals who are living unsheltered—on the streets, in encampments, in vehicles, or other places not meant for human habitation. Our outreach teams meet people where they are, build trust, and help connect them to essential services like shelter, healthcare, and housing support.

Street Outreach is:

Person-centered and relationship-based
Focused on long-term stability and housing
Designed to meet people in unsheltered locations
A link to resources, not a replacement for emergency services

Street Outreach is not:

A housing program or emergency shelter
A one-time service or crisis intervention team
Law enforcement or code enforcement
A substitute for Coordinated Entry

Coordinated Entry: Your First Step Toward Help

If you are currently experiencing homelessness or at risk of losing your housing, Coordinated Entry is your access point to homeless services and prevention resources in Mecklenburg County.

Call 704-284-9665 and leave a message.
A staff member will return your call Monday through Friday, between 8 a.m. and 5 p.m.

Please contact Coordinated Entry if you are:

Staying in a hotel or motel and are at risk of losing your room
Couch surfing or temporarily staying with friends or family
Facing eviction or displacement and need support to prevent homelessness

If You Are Currently Unsheltered

If you or someone you know is currently living unsheltered—on the streets, in an encampment, in a car, or another place not meant for human habitation—please complete the street outreach referral form. Thank you!